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| Forums & Live Chat UK | |
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If you are a webmaster of a site with a good fan base then you may like to connect your site visitors to discuss there favourite topic on a forum hosted by yourself. With a simple piece of code you will be able to provide people to sign-up to your forum and develop a community on any subject relating to your site. This can be achieved by purchasing a licensing fee to allow you to use a forum software on your site from a Forum Software Provider. Please find a selection of Forum Providers below. |
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vBulletin The instant community for your website where visitors can discuss anything you wish and share ideas and advice. |
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| About Forum & Live Chat | |
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It can be an agonising time for any webmaster developing websites, optimising them for Search Engines, creating Graphic Design and so on. With this difficult task in hand, you are sure to come in to a few teething problems along the way that will require help. Your best solution to solve any problems you may encounter is to visit related forums and message boards and receive help and advice from their members with any webmaster related questions. A forum can be a powerful tool as you are connected to a webmaster community of thousands of members with many experienced in web site development. You can find many resources on the web if you require help on a certain subjects, but often resources, information sites, tutorials and articles may not solve the problem for you. To receive this information as quickly as possible a Webmaster Forum will provide you a way to talk with other likeminded people who will be happy to help you out with advice. If you have just started out on webmaster forums then you may be interested to take a look at our Forums Learning Centre below. From there you will be able to receive information on many topics related to forums and help and advice that you need to know. If you wish to purchase a forum software for the use on your own site our selection of Forum Software Providers may be able to find you a low budget solution/ As a little extra we’ve provided you a selection of resources relating to Live Help software you may be interested to integrate into your website. The Live Help Software providers we have listed offer you a selection of features with their software to make it much easier for you to instantly communicate with your site visitors and customers. To learn more about Live Help please visit our Live Help Learning Centre below providing you a host of topics and advice with these services. |
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| About Live Chat | |
| If you wish to supply your customers the convenience of Live Chat then you’ve come to the right place. We have provided you a selection of Live Chat Software Providers for you to choose from. These Live Chat Providers offer you a selection of features with their Live Chat Software including no installation required, no set-up fees, multiple languages, allow the customers to leave a massage when you're off-line, spell checker and much more. | |
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| Forum Learning Centre | |
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If you are a webmaster of your own forum or message board then you are going to need a few tips and advice to bring in a large number of new members to your site. After all what’s a forum without people chatting to one another. It can take a number of months for people to start signing-up to your forum especially for those of you who don’t already have a number of visitors visiting your site already. You will have to bring in new member from scratch. Please find help and advice for forum webmasters below. Forum Questions & Answers What is a Forums? A forum (also known as a message board) allows people from all over the world to talk with each other on a site allowing them to write messages for people to see and then allow people to respond.Top Tips & Advice for Forums Add Polls & Surveys: Keep your forum members interested, place interactivity to your forum with polls, surveys and image threads which allow them to get involved.Start your own Topics: If you are still in the process of attracting new members to your forum or just started up one then you are going to need pre-post threads to your forum. As the Admin of your forum, try to start up your own topics with questions related to the subject your forum evolves around. This will invite visitors to sign up and answer your messages.View Threads without Login Required: For people looking for specific information or those who simply like to browse forums that interest them its a luxury to be able to view these topics without any registering required. So show your forum to visitors for those who like to look and not interact. Restricting viewers access may scare a few away and never to return.Invite Family & Friends to Join: If you have just started up your forum try to get as many people to sign-up and write new posts as possible. You can start by getting your family and friends to join your forum and talk to one another now and again. This will then encourage other forum users to become more interactive with each other. Banning Users: Once in a while you will be required to ban users that ignore you terms of use they are required to read when signing-up to your forum. Most culprits usually abuse other members with offensive messages. Some people also take the opportunity to SPAM your board with advertising. So with a combination Cookies and their IP Address you will be able to ban them and not let them join again.Self-Help for Forums Threads: A thread is a page dedicated to the same topic so members can talk about the same subject on just one thread rather than starting new threads about the same thing.Aviators: An aviator is an image that appears next to the forum member’s message every time they right a new one. People like to use aviators as it is used as a identity and instantly tells other members who they are.Signature: A forum member will place a message or image on the bottom of each message they write. But this feature will automatically appear on each of the messages so members don’t have to write it every time they write about something. Signatures can be a banner provided by the user or they often place a phrase or quote they often use themselves. |
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| Live Chat Learning Centre | |
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As an online retailer you will be responsible for
answering customers phone calls, emails, post and possibly faxes or any
other contact methods you wish to offer them. However what better way to
allow them to speak to you at very little cost with the use of Live Chat.
Live Chat is a simple piece of software installed on your web site so
customers can receive answers to their questions with a click of a button.
Quite often consumers don’t wish to phone as it can be quite pricey with long phone calls and other contact methods like email can take a while to actually view it and respond to them. So to keep their interest it is recommended you supply answers to their questions as soon a possible so they don't go away well waiting for your response and then go on to purchase from one of your competitors websites. Please find out more from below. Live Chat Questions & Answers What is Live Chat? Live chat allows your customers to contact you through an Instant Message box. The customer can write in their question and you will receive their message and therefore you can give them an instant reply.Top Tips & Advice for Live Chat Allow NO Login Feature: If you wish for your customers to contact you via your Live Chat centre then it is vital you don’t allow them to go through the bother of registering first. Let them simply hit a button place their username in and send there questions to you. This can really be pain and will course the customer not to bother. Make it Visible: Customers can browse your site where and when they like and may be referred to your web page through a series of other sites referring them and through organic Search Engine Result Pages (SERPs). Therefore they may no visit your home page where you have your Live Help box shown. So it is vital you provide this box on as many pages as possible for convenience to them and don’t for get to place it in your Contact Us page.Self-Help for Live Chat HTML Code: For many Live Chat Software Providers you will be required to place a piece of HTML code on your web page for the Live Chat Software to work correctly. If you have any difficulties with this however the Live Chat Provider you are using should be able to assist you and help you set-up the HTML code. Off-Line: Well you can’t be online 24 hours a day so your customers won’t be able to chat with you all the time. So to let them no your Live Chat Providers software should provide a notice on your Live Chat box on your site to let them no you are currently offline. |
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